Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your experience while playing slots, table games, and other gambling services. We are committed to transparency regarding data collection practices and compliance with applicable regulations in the jurisdictions we operate. Last updated: January 18, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device that contain information about your browsing activity and preferences. When you visit our casino platform, we use cookies alongside similar technologies such as web beacons, pixels, and local storage mechanisms to track your interactions with our games, betting activities, and account management features. These technologies serve multiple purposes, from improving your gameplay experience to ensuring compliance with responsible gambling regulations. Understanding how these tools work helps you make informed decisions about your privacy while enjoying our gaming offerings.
2. Types of Cookies We Use
Our platform employs various categories of cookies, each serving distinct functions within our gaming ecosystem. The table below provides comprehensive information about the types of cookies we utilise, their specific purposes, retention periods, and functionality within our service delivery:
| Cookie Type | Purpose | Duration | Necessity |
|---|---|---|---|
| Essential Cookies | Enable account authentication, session management, security verification, and transaction processing for deposits and withdrawals. These cookies are critical for platform functionality and responsible gambling protections. | Session or 24 months | Essential |
| Performance Cookies | Monitor system performance, load times, error rates, and game stability. Data helps us optimise server infrastructure, fix technical issues, and ensure smooth gameplay across all devices and browsers. | 12 months | Non-Essential |
| Preference Cookies | Remember your language selection, game preferences, sound settings, game history, and display configurations. These enhance personalisation and reduce the need to reconfigure settings on each visit. | 24 months | Non-Essential |
| Analytics Cookies | Track user behaviour patterns, popular games, peak usage times, demographics, and betting trends. This data informs product development, game selection, and service improvements. | 24 months | Non-Essential |
| Marketing Cookies | Enable targeted promotions, bonus tracking, affiliate marketing attribution, and personalised campaigns. These cookies connect your activity with marketing partners and advertising networks for promotional purposes. | 12-24 months | Non-Essential |
| Fraud Prevention Cookies | Detect suspicious activity, prevent multiple account abuse, identify collusion attempts, and protect against bonus exploitation. Essential for maintaining platform integrity and regulatory compliance. | 24-36 months | Essential |
3. Essential Cookies for Gaming Operations
Certain cookies are mandatory for our platform to function correctly and comply with gambling regulations. Essential cookies maintain your logged-in status, protect against unauthorised account access, process financial transactions securely, and enforce self-exclusion and deposit limit preferences. These cookies cannot be disabled without preventing you from accessing gaming services, creating accounts, or managing your balance. We cannot process your requests to withdraw funds or claim bonuses without these tracking mechanisms. Essential cookies also support age verification requirements and fraud detection systems mandated by gambling authorities. Your consent is not required for essential cookies, as they are legally necessary for service delivery and player protection.
4. Non-Essential Cookies and Your Control
Non-essential cookies enhance your experience through personalisation, analytics, and marketing but can be disabled or rejected without preventing basic platform functionality. Upon your first visit, we present a cookie consent banner allowing you to accept or refuse non-essential categories. You retain the right to modify your preferences at any time through your account settings under the Privacy and Cookies section. Rejecting non-essential cookies will not affect your ability to play games or access your account funds, though some features such as personalised game recommendations may be unavailable. We respect your privacy choices and will not use marketing or analytics cookies without your explicit consent. However, declining all non-essential cookies may result in a less customised experience and reduced ability to track your preferred games or bonus history.
5. Managing Your Cookie Preferences
You have multiple methods to control cookies on your device and within our platform. Our cookie management tools allow you to:
- Access your account settings and navigate to Cookie Preferences to enable or disable specific cookie categories
- Adjust your browser settings to block cookies globally or selectively from our domain
- Use browser privacy modes that automatically delete cookies upon session closure
- Install browser extensions that block tracking technologies and manage cookie storage
- Clear your browser cache and cookie storage manually after each gaming session
- Opt out of personalised advertising through industry opt-out mechanisms including the Network Advertising Initiative and Digital Advertising Alliance
- Exercise your data subject rights by requesting a copy of cookies we store or requesting deletion of non-essential tracking data
6. Browser-Specific Cookie Management Instructions
Different browsers offer varying levels of cookie control. For Google Chrome, access Settings, then Privacy and Security, followed by Cookies and Other Site Data, where you can block third-party cookies or manage site-specific permissions. Firefox users should navigate to Preferences, Privacy and Security, and adjust the Cookies and Site Data section to restrict or delete cookies. Safari users can access Privacy settings and choose to block all cookies or allow cookies from visited websites only. Microsoft Edge offers similar functionality through Settings, Privacy, Browsing Data, and Cookie Management. For mobile platforms, iOS Safari and Android Chrome include cookie management within browser settings, though some restrictions apply to third-party tracking. Disabling cookies entirely may prevent our platform from functioning optimally, so we recommend blocking only non-essential tracking rather than all cookies.
7. Your Rights and Data Protection Compliance
As a player on our platform, you possess several rights regarding cookies and personal data collection. You have the right to access information about what cookies we store, withdraw consent for non-essential cookies at any time, request deletion of analytical or marketing data, and obtain a portable copy of your information in machine-readable formats. We comply with data protection principles including purpose limitation, data minimisation, and storage limitation. Cookies containing personal information are encrypted during transmission and storage, protecting against unauthorised access. We do not sell cookie-derived data to third parties without explicit consent, though we share performance and security information with essential service providers including payment processors and fraud detection systems. You can contact our Data Protection Officer to exercise these rights or lodge complaints regarding our cookie practices. We retain non-essential cookies only for the periods specified above, automatically deleting expired tracking data to minimise your footprint.